Here's what our customers are saying.
We would highly recommend the team at Laser Plumbing for their service, competitive pricing and friendly team. We've used Laser Plumbing since 2016 in business as Navigation Homes Central Plateau and we feel we have an awesome relationship, feel part of the family and know we are being looked after by professionals who know their stuff. With Laser Plumbing having a large team, our projects keep moving and we appreciate having them on board as part of our team, nothing is a problem! We know our clients are getting a quality product and service. Here's to many many more years/projects ahead. Thank you Team Laser Plumbing.
Lakeside Accommodation has worked with Laser Plumbing since 2014 using them as our preferred Plumbing contractor. As we manage over 50 holiday homes having a good relationship with local sub-contractors is vital to ensure that our properties are well maintained for our guests. At times this may mean last minute or late night call outs. Laser Plumbing has always been available and accommodating to assist us with plumbing issues whenever required whilst ensuring that both our office and guests are kept informed.
We have been a client of Dave and his team for some twenty plus years and in all that time we have come to depend on the prompt and excellent service provided by Laser plumbing. Their customer communication is particularly appreciated as they always let us know if they cannot turn up at the appointed time.
We have been collaborating with Laser Plumbing Taupo since 2015. The team and their expertise, dedication and friendship are making a difference for our challenging complex. They are efficient, reliable, with exceptional customer service, attention to detail, forward-thinking and future-proofing our systems. This strong partnership is essential for the growth of both companies.
I have worked with Laser Plumbing Taupo for many years, they are always very prompt at attending to maintenance work and a great team to deal with. Laser Plumbing offer exceptional service, I would highly recommend.
Excellent Service from "Gary" after extreme weather and plumbing difficulties with septic tanks, blocked toilets, tile roofs and other general troubles. A real Gentleman!
Chelmswood Motels were built in the early 1970s under building codes far removed from the requirements of an accommodation premise today. The Plumbing at that time came with 20 year warranty now long gone, as has the reliability. With 38 units and plumbing that is 25 years past the used by date we needed a company that is responsive, efficient and cost effective.
Three years and over half the complex re- plumbed, most in circumstances where a burst pipe has started the process and then the replacement of all old piping in the affected areas being replaced. Half of this work has been done by Laser Plumbing since we moved to them 18 months ago.
Without exception Laser Plumbing has responded to our calls within an hour (often much quicker) regardless of the time of day or day of the week, holidays periods included. Our problems are always resolved promptly and special requests for assistance even quicker.
Their charges are highly competitive with the competition but the level of service and quality of work is far better than others.
Adam we thank you and your team for the support and service and look forward to a long term relationship.
As a Real Estate Company with a Property Management division, we require competent Service Providers to carry out maintenance on our managed properties. For our Plumbing and Drainage needs we employ Laser Plumbing Taupo as our preferred Service Provider and have done so for a number of Years.
During our business tenure we have found Laser Plumbing Taupo to be totally customer focused including the providing of after hour services willingly, always communication when there is an issue to discuss and providing add on value such as direct internet access of our work schedules and photographs of job problem cause and/or job completion.
A most important requirement for us as a Company is the respect and relationship that our Service Providers have for our Tenants and Landlords, Laser Plumbing Taupo management and employees always showing extreme sensitivity to this on our behalf.
In summary, it is a delight to have such a professional and proactive Company assisting us with our Plumbing and Drainage needs.
Laser Plumbing Taupo have been our preferred plumbers since the inception of The Property Store in 2007. The reactive nature of our business, and the value of our property portfolio, means that it is critical the right contractors are selected to be a part of our team. We have found Laser Plumbing to be reliable, trustworthy, and always happy to accommodate the various needs of our landlord clients. We look forward to continuing this association into the future.
A big SHOUT OUT to Geoff!! We have been super impressed with your service with a smile, always on the go getting all our jobs done. Thanks Geoff, keep it up! From the team at The Property Store - Letting. Renting. Property Management.
I would like to take this opportunity to thank you guys for the exceptional customer experience I had. From my initial contact with Adam through to the job completion the service level was excellent. Your customer service system meant a lot too. It was nice not to have to explain myself every time we spoke. Regardless of who I was talking to a quick check on the system meant that full detail as to job status was readily available. The professionalism displayed by each person I spoke to and interacted with during this process was first class. I would like to thank Raj especially. He went the extra mile to keep me informed as to what he was doing, why he was doing it, and presented me with various cost options if need be. He left the job site cleaner than what he found it, and most importantly I am very happy with the finished product! Great work.
Many thanks for your plumber attending our holiday home at Pukawa Bay's water leak whilst we were overseas. My daughter arranged it from Napier. I have just paid the invoice on line.
We have used Laser Plumbing as our preferred plumbing specialists for the past 4 years. Dave Merwood and his team have always been available to answer questions and give client advice, something which is invaluable in the ever changing residential building market. As a green business Beck Building Ltd prioritise sustainability and protection of the environment so we appreciate the expertise Laser Plumbing provide in the installation of Solar and hydronic under floor heating. Their qualified staff ensure all on site work is carried out efficiently and to a high standard.